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Aleksandros Y (Customer Care)

4 Nov., 8:21 am AWST

Hello Jennifer,

Thank you for contacting Email Support. I hope your day is wonderful.

My sincere apologies for all the troubles this may have caused. Certainly, this is not the type of experience we want you to have. However, allow me to explain that we cannot be held liable for such hacking issue. You are responsible for any content that is transmitted using the service. You irrevocably agree that it is your responsibility to back-up any of your data on the service and that you will indemnify us for any loss of data, damage or destruction of information, contact lists, or any other content contained on the service. We expressly disclaim any liability or responsibility for any loss, damage or destruction of your emails, distribution lists, or any other content.

As for any compensation, we are not obliged to provide refunds or account credit for any service that is functional, as described, or of acceptable quality for the purpose which it is provided by us.

Your business means a lot to us. Should there be any questions, please do not hesitate to contact us on this hotline +65 6914-7888 (SG) or 1300-863-436 (AU).

 

Aleksandros Y (Customer Care)

4 Nov., 8:21 am AWST

Hello Jennifer,

Thank you for contacting Email Support. I hope your day is wonderful.

My sincere apologies for all the troubles this may have caused. Certainly, this is not the type of experience we want you to have. However, allow me to explain that we cannot be held liable for such hacking issue. You are responsible for any content that is transmitted using the service. You irrevocably agree that it is your responsibility to back-up any of your data on the service and that you will indemnify us for any loss of data, damage or destruction of information, contact lists, or any other content contained on the service. We expressly disclaim any liability or responsibility for any loss, damage or destruction of your emails, distribution lists, or any other content.

As for any compensation, we are not obliged to provide refunds or account credit for any service that is functional, as described, or of acceptable quality for the purpose which it is provided by us.

Your business means a lot to us. Should there be any questions, please do not hesitate to contact us on this hotline +65 6914-7888 (SG) or 1300-863-436 (AU).

 

Best Regards,

Aleksandros Y
Client Support Team

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